Please read this entire update and pass along the relevant information to your volunteers.
What?
A recording-breaking month!
The best yet!
Share Value for March:
$1,377.35
Your volunteers “donated” $344/hour to your charity! Where else can you make this? Please tell them how important this money is to your charity! Tell them how much they are making! What were you able to accomplish from these gaming centre funds? IF you weren’t able to raise funds at Play! what would you not be able to do?
April/October Deletions to your Bonafide Listing – Now is the time to remove those who are no longer volunteering for your charity. Remember you can add volunteers to your list at any time as long as there is room… maximum 20 volunteers. You can only delete names twice per year. Please ask Kim for your current listing if you are unsure who is on it.
On-Line Training – A good practice when a new volunteer notifies you that they have taken the on-line training is to confirm with Kim that it has been completed before they volunteer for a shift. Sometimes people will take the wrong training by mistake. You can ask for an updated bonafide listing any time.
All volunteers must take the on-line training prior to their first shift. Using an untrained volunteer will result in an infraction and loss of ½ share.
Training Links (these links are also on the Training page of our website, pcga-kingston.ca)
Sign-In Binder – If someone is volunteering for two shifts in a row, they must sign in twice (once for each two-hour shift). Do this at the beginning of the first shift so it is not forgotten. The sign-in training has been updated to remind everyone of this. Thank you to Gerry S. and Kelley P. for the great suggestion.
Another way to avoid inaccurate signing-in… have each volunteer double check the other’s sign in to ensure it is complete. Don’t forget it is also mandatory to check in with the Lotto Attendant. Make sure they know that as a volunteer, you are checking in.
Please print legibly!! 186 shifts per month multiplied by at least 2 volunteers per shift = 372 names. Checking illegible names for accuracy takes a long time! Please print legibly! If one volunteer notices that the other volunteer’s printing is illegible, please reprint their name underneath.
Last Shift of the Day, the 10:15 pm-Midnight – Please ensure that the two gray poster containers are locked up overnight. The key to the cupboard is kept behind the sales counter: just ask staff.
Clearing Tables – At the end of bingo sessions, if daubers have been abandoned, please do not throw them out: staff have asked that you take them to the Sales Counter.
Tap ‘n Play Area – Please do not remove tickets from the games. They are for the next customer to discover.
New OCGA Policy – When clearing tables, volunteers need to leave any alcoholic beverage containers, empty or partially full, due to SmartServe regulations.
Volunteer Breaks – With the loss of calling back bingos, it is now even more important for volunteers to mingle/chat with customers and staff. Volunteers need to take any short breaks during long bingo games and not when customers have a break… missed opportunity.
Posters – Although two small 8-1/2 x 11 posters are supplied by PCGA, to be displayed at each door (front lobby; Social YGK entrance), it is strongly encouraged that charities supplies two large size posters to be placed on easels located at both doors. Another opportunity to make sure customers are aware of the charity aspect of the gaming centre.
S/M posts – Thank you everyone for continuing to send in your social media posts every month!
Thank you for everything that you do for your charities!
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Kim Steacy
Charity & Volunteer Manager
Play! Charitable Gaming Association
Office Hours: MONDAY CLOSED. Tuesday-Friday, 8-4
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2023-2024 Board
Alexandra Reyes-Walsh, Secretary
Al Stewart, Director
Marcus Niemann, Director
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